Your Privacy

01 Your privacy matters to us

AV IT World (“we”, “us”, “our”) takes your privacy seriously. This privacy policy explains how we collect, use, and protect your personal data when you interact with our services, purchase audio-visual equipment, or use our website.
In short: we use your details to process orders and support you, we never sell your personal data, and you can ask us to access, correct or delete it at any time.

02 Scope of this policy

This policy covers personal data collected through our website and checkout. It outlines our protective workflows and applies to all active and passive users interacting with the online storefront.

03 What we collect

Information you give us

WHENWHAT WE ASK FOR
Placing an orderName, email, phone number, billing and shipping address, and GST details if you want a business invoice.
Creating an accountName, email address and a password.
Contacting supportName, email, phone and the details of your enquiry or product issue.
Newsletters and offersEmail address, if you choose to subscribe.
All critical payment processing procedures are delegated completely to our secure, validated payment partners. We do not process, store, or view raw payment credit details directly.

Information collected automatically

  • Device Diagnostics: Browser versions, device types, screen resolution matrices, and operative platforms.
  • User Telemetry: Referral sources, scroll analytics, active viewing durations, and core workflow interactions.

04 How we use your information

  • To safely verify checkout requirements and fulfill audio-visual system shipments.
  • To customize structural equipment configurations and post-sale technical operations.
  • To protect against operational system vulnerability threats and illegal transactions.
  • To provide targeted communications about pending orders and status updates.

05 Who we share it with

We do not sell your personal data. To support our regular client workflows, records are shared with these trustworthy processors:
  • Payment providers: Critical transaction settlement systems.
  • Courier and logistics partners: Global hardware routing and installation delivery teams.
  • Technology providers: Enterprise server infrastructure hosts and customer databases.
  • Authorities: Legal compliance structures strictly under legal mandates.

06 Cookies

Cookies are small files stored on your device that allow us to customize session preferences and monitor page delivery speeds.

TYPEPURPOSE
EssentialCart, checkout, login and security. The site cannot work without these.
AnalyticsAnonymous usage data, such as which pages are popular, so we can improve the store.
MarketingShow relevant offers and measure our ads, where you have agreed to it.

07 Your rights

  • Correction and Access: Request detailed data files and profile corrections.
  • Deletion: Instruct us to wipe transactional or systemic histories.
  • Restrict Processing: Opt out of targeted analytic models and campaign notifications.

08 Data security

Our online structures deploy high-grade SSL/HTTPS transport protocols. Back-end platform files are strictly siloed, maintaining strict limits so only qualified support team members review transaction details.

09 Children

Our business operations serve professional and enterprise audi-visual operations. We do not register details for minors. Profiles suspected of containing minor data are promptly removed.

10 Policy changes

We periodically evaluate statements to keep up with industry developments. Any critical functional adjustments will be clearly visible via homepage update banners.

11 Contact us

AV IT World
#1, 2nd Floor, Kamla Palace, Jail Road, sohna Chowk, Gurugram, Haryana – 122001
Email: support@avitworld.com
Phone: +91-9999210621

AV IT WORLD

Pioneering next-generation audio-visual and IT integration solutions. Empowering modern workspaces with seamless connectivity, cutting-edge technology, and unmatched global support.

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